Manage the Unknown of Race Day Volunteers – MOD021

Show Notes

Welcome to the Merchants of Dirt Podcast Episode #21, hosted by Reckoneer.com founder Kyle M. Bondo. This is your insider’s guide to practical recreational engineering where I teach you the art and science of building, promoting, and directing off-road races. In this episode, I talk about how race day volunteers can be a key element in your race’s success but only if you can recruit, manage, and deal with them in an effective way.


In This Episode
  • 0:01

    What is a volunteer?

  • 0:01

    Your Volunteer Captain of volunteers

  • 0:01

    How to recruit enough volunteers

  • 0:01

    And Now You Know

  • 0:01

    Coming Up Next

  • 0:01

    Call to Action


What is a volunteer?

Replace the word volunteer with stranger. When you are in the role of race director, it is your job to lead every aspect of your event. You know when a volunteer is not working out, and you know it is your job to decide when a volunteer needs to go. During the time it takes for that stranger to go crawl back into the van they arrived in, you just might find another volunteer — a better volunteer — who puts your best interests at heart.


Your Volunteer Captain of volunteers

#1 – The Volunteer Captain’s Role: The Volunteer Captain is a leader of volunteers, and helps coordinate and support volunteers during one event.
#2 – The Volunteer Captain’s Responsibilities: The Volunteer Captain takes the pressure off the Volunteer Director and/or Race Director by being in charge of a group of volunteers.
#3 – The Volunteer Captain’s Authority: Your Volunteer Captain has as much authority as you give them.
#4 – Volunteers are not Your Staff: It is important that you remember that volunteers are there to socialize and be active in their community, not act as your labor force.


How to recruit enough volunteers

Tactic #1 – Sense of family: Transform family members into volunteers by recruiting them onto your athletic support team.
Tactic #2 – Sense of belonging: Some people are very new to the sport and want to see what it is all about.
Tactic #3 – Sense of Reward: Give a volunteer a reason to volunteer their time and effort, and you will win them over.


And Now You Know

Make sure you know how many volunteers you need to make your race happen BEFORE you start any heavy recruiting. Once you know what you need, the rest is a matter of putting each tactic to work. Good luck with your recruiting!

And now you know.


Coming Up Next

I’m going to get into strategies you can use to improve your race registration numbers. With a little practice and some discipline, I can show you how to NOT suffer the woes of poor registration turnout.

All that and more on the next Merchants of Dirt Podcast!


Call to Action

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Thank You for Listening

Now go build better races!

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